INX Adds New Solutions to the Troubleshooting Guide App


Earlier this year INX International Ink Co. expanded its outreach to customers by introducing the Printer Space blog, which covers a wide range of printing-related topics. Taking another step to provide helpful information, the INX Troubleshooting Guide app was recently updated with more solutions to common problems.

New information for users of water-based flexo inks makes this the 10th guide available where customers can quickly find answers when they encounter printing problems. The library already includes separate guides for sheetfed, offset/heatset, EB litho, UV flexo, UV litho, UV hybrid, UV metallic decorating, and 2-piece and 3-piece metallic decorating.

The app identifies problems and symptoms, provides recommended solutions, and now offers nine different languages ​​for the three metal decorating guides with the addition of Czech. Besides English, it is also available in French, German, Italian, Portuguese, Polish and two Spanish versions – Latin American (Español) and Castilian.

“This latest update with the Troubleshooting Guide app is indicative of our commitment to help improve the flow of information to our customers,” said Renee Schouten, INX’s vice president of marketing.

She points out that when it was introduced in 2014, one of the main purposes of the app was to limit printer downtime. “Our ink experts continue to keep the dialogue fresh as change is constant in our industry. Knowing about new products and capabilities, the most recent regulatory changes, and best practices and techniques is invaluable in keeping you on the cutting edge. of innovation in printing and packaging.And like our free online courses from INX University, we have added another language to this app.

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